OUR POLICIES

ANSWERS TO YOUR QUESTIONS

BEST RATE GUARANTEED

If you don't see your question asked and answered below, please give us a call at 509.946.4661.

 

Q: What are the check-in and check-out times for the Richland Riverfront Hotel?
A: Our Check-In time is 3:00pm, and Check-Out time is 11:00am.

Q: Does Richland Riverfront Hotel have breakfast available in the morning?
A: We offer a free, hot, buffet breakfast.

Q: What does your Amenity/Destination Fee include?
A: Take advantage of Richland Riverfront Hotel's unique property features to enrich your stay. See our list of amenities here.

Q: How much is parking at Richland Riverfront Hotel?
A: There is plenty of free onsite parking.

Q: Does Richland Riverfront Hotel offer daily housekeeping?
A: Daily housekeeping is provided upon request.

Q: Does Richland Riverfront Hotel have a pool?
A: We have a seasonal, outdoor, heated pool and hot tub.

Q: Can I cancel my booking at Riverfront Hotel, An Ascend Collection for a full refund?
A: All reservations have a standard, fully refundable cancellation policy of 24 hours prior to the date of arrival by 3:00PM, unless stated otherwise on the guest confirmation.

Q: Does Richland Riverfront Hotel have free Wi-Fi?

A: We provide free Wi-Fi throughout the hotel and in guest rooms.

Q: Is there a fitness center at Richland Riverfront Hotel?
A: We do have a fitness center, open 24/7 for your convenience.

Q: Can I bring my pet to the Richland Riverfront Hotel?
A: We are dog-friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. The dog-friendly rate is $30 per day. A refundable cleaning and damage deposit of $150 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.

Q: Richland Riverfront Hotel meeting facilities?
A: Yes. We have over 7,000 sq. ft. of meeting and event space.

Q: Is there a laundromat at Richland Riverfront Hotel?
A: Yes. Laundromat is located on the second floor and open from 8am - 10pm. There are two washers and two dryers. It costs $1.50 per load to wash, and $1.00 per load to dry. Quarters are available at Guest Services; laundry soap and dryer sheets are available for purchase in our Marketplace.

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